Torah

Shipping and Handling

• Please note that it takes 5 to 7 business days for us to process and ship your order. After dispatch, delivery times may vary based on your location and chosen shipping method.

Return Policy

• Buyers have 14 days from the date of purchase to initiate a return, and eligible items must be unused, in the original packaging, and in the same condition as received.

• To initiate your return, please contact our customer service team at thecamcoverhq@gmail.com. Once we receive your item, please allow 5-7 business days for the refund to be reflected in your account.

• Exclusions: Any customized items are not eligible for return.

• Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately for assistance. We will provide instructions on how to return the item or arrange for a replacement.

Disclaimers

• Model Confirmation Disclaimer: To confirm your ring model type before purchasing, please send a picture to thecamcoverhq@gmail.com. In the event that you choose the wrong model and need to return your product, the standard return policy remains applicable.

• Product Disclaimer: Please be advised that the tape used in this product may leave a sticky residue on your Ring Doorbell if removed. For a comprehensive disclaimer, we recommend referring to the 3M tapes website for detailed information on potential residue and proper removal procedures.

• Customization Disclaimer: Please note that customization for this product allows for a maximum of 7 characters per line. If the provided name exceeds this limit, your order is subject to delay or cancellation. Kindly ensure that your customization adheres to this character restriction.

• Intended Use: This product is designed and intended for the purpose of blocking your camera from capturing video and disabling motion-detection features. When used as instructed, it is expected to prevent video recording effectively. It is essential to remove the cover, as described in the instructions, when you want the camera to resume normal operation, capturing video, and utilizing motion-detection features. Please be aware of the following guidelines:

  • We recommend using this product only on Shabbat or other Jewish holidays when it is necessary to prevent video recording and monitoring. Ensure that the product is employed only when needed during these occasions.

  • Users are advised to follow the provided instructions carefully to ensure proper usage and removal of the product. Failure to do so may result in unintended camera functionality. The manufacturer is not responsible for any misuse or improper installation of the product. Users are encouraged to adhere to the guidelines outlined in the provided instructions.

• Doorbell Camera Not Included: Please note that the purchase of this product does not include the doorbell camera. The product being sold is an accessory or component meant to complement compatible doorbell cameras, which must be acquired separately. Ensure that you have a compatible doorbell camera before purchasing this product. For information on compatible doorbell cameras and installation instructions, please refer to the FAQ page on our website, details on the specific product webpage, or contact our customer support.

By using this product, you acknowledge that you have read and understood the guidelines and disclaimer, and you agree to use the product responsibly and in accordance with its intended purpose.